Customer Service - FAQ

1. How and when can I reach Meissen’s customer service?

   Monday to Friday: 9 am - 6 pm CET

   Saturday: 10 am - 4 pm CET

   From now on, the following holidays will be closed next to the 1st and 2nd Christmas holidays:

   • 3rd of October
   • 1st of January

   Telephone: +49 3521 468 6630

   E-Mail: service@meissen.com

    

2. I have requests and suggestions. Who do I contact?

   Please send your requests and suggestions to our customer service at +49 3521 468 6630.