Do you want to know the price of a product? Have questions about porcelain care? Look for a custom-made product? Or need some information about shipping and delivery times? Then our customer service is exactly the right point of contact for you.
MEISSEN is a very special product. 300 years of manufacturing history, the highest level of craftsmanship and outstanding design make Meissen porcelain something very exceptional. Many people also associate MEISSEN with very personal memories and emotions. Passed down from generation to generation or as a gift from a loved one - MEISSEN touches every customer in its own unique way.




This passion can be found not only among our customers, but also among our competent advisors in customer service. Whether in face-to-face communication in our stores, in personal conversations by phone or in written exchanges by e-mail - our colleagues answer all your questions about the exciting world of Meissen porcelain with great commitment. In doing so, they draw on their many years of experience and profound background knowledge about the manufactory, the production of porcelain and the products themselves. This broad know-how enables them to answer even the most complex questions. In every customer contact, the highest priority is given to service, an excellent shopping experience and customer satisfaction.